FAQ

Should I worry about data from before I installed MCMetrics?

Nope!

While it would be ideal to install MCMetrics at the beginning of a season, installing it mid-season is perfectly fine. The plugin will detect installation mid-season by checking for playerdata files. If it detects a legacy player (someone who joined before installation), that player will be excluded from the following metrics:

• Joins
• Retention
• Funnels

This way, MCMetrics data will never be inaccurate due to late installation.

That being said, it might take a few days to a few weeks for enough data to have been collected to generate meaningful metrics, such as long-term joins charts.

What data does MCMetrics store?

MCMetrics stores player data from your server in a secure, private, high-performance analytical database so that we can generate metrics for your dashboard. We store the following information:

• Session Data
  • Player join/quit times
  • Session duration
  • AFK time
  • Device Info (PC, Bedrock, etc.)
  • Connection domain
  • Geographic location (we use IP addresses to estimate geolocation but do not save IP addresses)
• Server Pings (periodic information about the server)
  • Timestamp
  • Player counts
  • Performance information
• Tebex/Craftingstore Data
  • Transaction amounts
  • Transaction ID
  • Player UUID
  • Timestamp
• Misc. Player Interactions
  • Chat messages
  • Custom events
  • A/B test exposures

All data is stored securely and privately and only available to you or team members you add on the dashboard. We use industry-standard privacy & security standards.