1. Overview
This Privacy Policy explains how Waypoint Studios Ltd (“Company”, “we”, “us”, or “our”) collects, uses, and protects your information in connection with MCMetrics.
2. Information We Collect
2.1 Account Information
- Username
- Email address
- Hashed password
- Account creation date
2.2 Technical Data
- IP addresses (collected during login)
- User agent data
- Device and interaction data via PostHog
2.3 Metrics Data
- Analytics and performance data submitted to the platform via API
- Data originating from Minecraft servers, official plugins, and third-party plugins
3. How We Use Information
We use collected data to:
- Provide and operate the Service
- Improve analytics and recommendations
- Monitor performance and usage
- Train AI systems using anonymized data
- Prevent abuse and ensure security
- Authenticate and authorize access using token-based systems (e.g., JWT)
- Provide customer support, including optional remote account assistance
4. Data Retention
- Metrics Data is stored indefinitely
- Account data is retained as long as the account is active
- Logs, IP data, and user agent data may be retained for security and operational purposes
5. Data Sharing
We do not sell your personal data.
We may share data with:
- Service providers (MaxMind, PostHog, Stripe)
- Legal authorities if required by law
6. Geo-IP Processing
We use MaxMind to estimate geographic location based on IP addresses. This is used for:
- Analytics
- Regional insights
- Fraud prevention
7. Payments
All billing is handled by Stripe. MCMetrics does not store or have access to your full payment details.
8. Security
We implement reasonable security measures, including:
- Password hashing
- Token-based authentication and authorization (JWT)
- Secure infrastructure
- Access controls
However, no system is completely secure.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction or deletion
- Object to certain processing
To exercise these rights, contact us.
10. Children’s Privacy
MCMetrics is not intended for use by children under 13 (or applicable local age requirements).
11. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of the Service indicates acceptance of changes.
12. Contact
For questions regarding these Terms or Privacy Policy, please contact help@hoglin.gg.